What makes us different?
TSI recognize that our business is “CUSTOMER SERVICE” and this focus drives everything that we do. We strive to deliver superior customer service and to do this TSI has a team who have the combined knowledge and experience supported by a proactive attitude, that makes this happen. As you will see from our team profiles there is a significant collection of experience and knowledge.
Claims time, is when our clients expect to see real value delivered. That value relates to the performance of the insurance policy, insurer and insurance broker all responding to ensure that loss or damage is put right in a timely manner and to their satisfaction. TSI has a dedicated claims team who work with clients throughout the claims process, and our brokers are also very involved with the claims process.